Privacy policy
Privacy Policy – The Dancing Faun Antiques
Last Updated: February 19, 2026
The Dancing Faun operates this store and website, including all related information, content, tools, products, and services (the "Services") to provide you with a curated shopping experience. The Services are powered by Shopify.
By using our Services, you agree to this Privacy Policy.
1. Personal Information We Collect
- Contact details: Name, address, billing/shipping address, phone, email
- Financial information: Credit/debit card details, transaction info, payment confirmations
- Account information: Username, password, preferences, security settings
- Transaction information: Items you view, add to cart, purchase, return, exchange, or cancel
- Communications: Customer support inquiries, feedback, or other correspondence
- Device and usage information: IP address, browser type, device identifiers, network info, navigation, time spent on site
2. How We Collect Information
- Directly from you: When creating accounts, purchasing, or contacting us
- Automatically via the Services: Using cookies, analytics, and device tracking
- Service providers: Who process information on our behalf
- Partners or third parties
3. Cookies & Tracking
We use cookies and similar technologies to improve your shopping experience, analyze site traffic, and deliver personalized content or ads. You can disable cookies in your browser settings; however, some features of our Services may not function correctly without them.
4. How We Use Your Information
- Provide, tailor, and improve our Services, including orders, shipping, returns, recommendations, and account management
- Send marketing communications and display relevant ads
- Protect against fraud, illegal activity, or security threats
- Respond to customer support requests and communicate updates
- Fulfill legal obligations and enforce our terms of service
5. Marketing Consent
By providing your email or other contact information, you consent to receive marketing communications from us. You may opt out at any time by clicking “unsubscribe” in emails or contacting us directly.
6. How We Share Your Information
- Shopify and service providers: For payments, IT, data storage, shipping, and analytics
- Business and marketing partners: For marketing and targeted advertising (with opt-out options)
- Affiliates or corporate group members when necessary
- Third parties with your consent: For shipping, social logins, or special requests
- Legal or business transactions: Such as mergers, bankruptcy, or enforcement of rights
7. POPIA Compliance (South Africa)
You may request access, correction, deletion, or objection to processing of your personal information under the Protection of Personal Information Act (POPIA).
8. Children’s Data
We do not knowingly collect personal information from children under the age of majority. Parents/guardians may request deletion of any data provided by a child.
9. Security and Retention
We take reasonable technical and organizational measures to protect your personal information. We retain it only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce contracts.
10. Your Rights and Choices
- Access, correct, or delete your information
- Receive a copy of your data (data portability)
- Opt out of targeted advertising or marketing
- Restrict or object to processing
Additional rights may apply if you are in the UK, EEA, or South Africa.
11. Third-Party Websites
Our Services may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
12. International Transfers
Your personal information may be processed outside your country. Transfers are protected using recognized mechanisms, such as European Commission Standard Contractual Clauses where applicable.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted with a new “Last Updated” date.
14. Contact Us
The Dancing Faun Antiques
- Email (preferred): dancingfaun@hotmail.com
- Address: Farm Road, Portion 21 of Farm 422, Harkerville, Plettenberg Bay, WC, 6604, South Africa
- Telephone / WhatsApp: +27 82 373 8331
We aim to respond promptly to all privacy inquiries.