Shipping policy
Shipping – The Dancing Faun Antiques
We are delighted to send our carefully curated antiques and vintage treasures to their new homes.
Local Shipping (South Africa)
Trusted couriers such as The Courier Guy and PostNet are used depending on parcel size, value, and destination. Orders are dispatched within 3-5 working days once payment has cleared.
If you purchase multiple items, we can combine shipping where possible to reduce costs. All items are carefully wrapped and securely packaged to ensure safe delivery. Tracking details will be provided as soon as your parcel has been sent.
Shipping Methods & Costs
| Shipping Method | Detail | Cost |
| PostNet to PostNet | Under 1kg | R120 |
| Door-to-Door Courier | Up to 2kg | R140 |
| Door-to-Door Courier | Over 2kg up to 5kg | R295 |
| Door-to-Door Courier | Over 5kg up to 10kg | R450 |
Shipping costs are calculated at checkout on the total weight of the order, including packaging. For parcels over 10kg, or unusually large pieces, please contact us for a delivery quote. Some larger or particularly fragile pieces are available for collection only, and are marked as such.
Insurance
Optional, but recommended for higher-value items. Please request in advance if you would like your parcel insured.
Collection Option
Local buyers are welcome to collect their purchases from the shop in Harkerville.
Responsibility for Incorrect Addresses
Please ensure the shipping address is correct. We cannot be held responsible for parcels delivered to an incorrect address supplied by the buyer.
Breakage or Shipping Claims
Any damage during transit should be reported within 24 hours of delivery, where reasonably possible, with clear photographs for courier claims.
